Service Commitment

Our Customer Service Commitment

In today’s world of impersonalized customer support, Neopost Priority Systems strives to be out of the ordinary.  Neopost Priority Systems is an organization that was founded and built on exceptional customer service. When contacting Neopost Priority Systems by phone, you’ll be quickly routed to a live customer service associate, not the challenge of navigating an automated phone system in search of the right person to assist you. Our solutions are backed by a total satisfaction guarantee and our investment plans are simple and convenient. A unique vendor in the marketplace, Neopost Priority Systems is large enough to meet the requirements of any size mailer without the corporate giant customer experience. You're more than just an account number with Neopost Priority Systems. Finally, there’s someone in the mailing industry that’s easy to do business with!

With our exceptional ratio of field service personnel to customers - the highest in the industry - Neopost Priority Systems’ team of experienced, factory-certified technicians provides swift, on-site service with a guarantee you won’t get from anyone else. Neopost Priority Systems customers receive guaranteed 4-hour, on-site response time.  From first-class training to customized service agreements to protect your investment, Neopost Priority Systems delivers technology performance and uptime that is truly second to none.